Angry

Jul 28, 2006 at 18:55 o\clock

OH MY GOSH! I am so mad. SOOOOO MAAAD!!! GRRRR!! The cable company makes me wanna just SCREAM! So the technician was supposed to be here between noon and 4pm. IT IS NOW 6:30PM! I have called two times. Once at 4:30 and once at 6:00pm just to see if he remembered he had to come here. Apparently I'm still on his work order and they've had some outages in my area. ALL I WANT HIM TO DO IS PLUG A FREAKING BOX IN!!!!!!!!! I have waited here all afternoon, putting everything else on hold, for this guy to come and give me that box. I swear Im beyond mad. Know what they did for me as a courtesy?! Gave me a $ 20 credit. TWENTY DOLLARS! Two hours of my time is worth twenty dollars. HOW NICE OF THEM TO SPARE SOME CHANGE! Since I pay over a hundred dollars PER MONTH to them! If they weren't the only provider, I'd switch in a heartbeat. We have our cable, internet, and telephone service through this company. What's really nice is when the cable modem goes out - I have no telephone. Anyway, the credit was after *I* pointed out that he was a half hour late. The second time I called she said, 'would you like to reschedule?' I said, 'no, I dont have the time to sit and wait a whole nother day for your technicians to show up.' So, I hung up on them. I was mad. Instead of going off, I chose to hang up.

OOOOOOOOOH! Just now, at 6:32pm the technician called me to tell me he's on his way. I went off. He said he had a couple hard jobs today and blah blah blah and I asked why they scheduled em so close together and stuff. Anyway - he's on his way and thats what matters. However, around 6pm I called mom to see if she would come here and sit and wait on this idiot and she said she would. NOW I can't get ahold of her. She didnt answer her cell phone and she's not answering her home phone. CAN THIS DAY GET BETTER FOR ME, PLEASE?! Im ready to scream. OH and get this. He has no idea about the outages. NONE. He said, 'I've had some really tough jobs today.' So then I said, "Is there not a policy of some sort when you're over 2 hours late you have to call into the call center and let someone know to tell the people on your worklist that you are late but you will still show up?!" The answer I got was a simple, very hillbilly-ish, 'No ma'am.' *SIGH* I couldn't be mean to him anymore. He apologized, and that's all he can do. I understand. He's having to work over and its bad for him, too. So BLAH.

I still have to go to the store. I have nothing to cook for supper so I'm starving. Im just so frustrated. Now, when mom gets here Im going to have to tell her to go on back home. *SIGH* THAT is why I hate calling someone for help. HATE IT WITH ALL OF MY GUTS! I hate asking someone to do something for me like this because A) I have to explain everything that's going on and what I have and haven't done, B) I have to answer a bazillion questions, and C) It normally works out AFTER I've made other arrangements!

That's all for now. Im so mad. Oh, the weather matches my mood! It's storming, thundering, lightning - the works. LOVE IT! I get to go GROCERY SHOPPING in this! YAY!!

Mom just showed up. I told her what all happened so she and my step dad are off to have supper. See... now I feel bad. Ugh. Time to go sit in the living room and wait s'more. Hope your Friday is better than mine so far!

I guess I should just be thankful that I can even get cable, cable internet, telephone, and the upgrade to the DVR box and stuff. It's just so hard to see the humbleness stuff when you're so frustrated and so angry you just want to scream, and alas - all that are here to listen are my kitties. At least they meow with me.