well, so far training has gone ok. They seemed happy I was picking things up quickly. I am feeling a little bit of pressure, because they are going to be making me compete with the other relief person to see who stays on for the next 6 months, and if she does better than me, then I will be back on the phones, which I don't want so much. Pretty much up until yesterday, I have been getting good feedback. I made a mistake with the vouchers we need to fill out once we have done all the account closures. Whilst not a huge error as if I had put money in the wrong account or something like that, and it was fixed by me retyping my mistakes, it delayed me about a half hour or so, and I got flustered that I had made the mistake and then delayed things further because we had to re photocopy everything. They were a little unhappy with this and I got taken aside as a heads up. The girl said, I just want to give you a heads up, because of the mistake with the vouchers - and I know you want to stay on. She just reminded me that I have competition for the job basically. She said, yes I am nailing certain things, but now they need me to do it faster. I told her I felt a bit flustered and rushed. I guess some of it was being nervous too. The day before I got complimented for finishing stuff well ahead of time, and the days before that I was being complemented for picking stuff up quickly. So it hasn't all been bad, and this error did still get fixed and was done on time. I guess she is just trying to give me advice to keep the gig long term. In my favour, I do have longer in the relief role and I am going to have a head start in training. There is a lot of different things to learn and it can get overwhelming at times. I am having to adjust very quickly.
Next week I have two days without my trainer and I do the shift myself with the other account controller.
All I can really do is treat each day as it comes and try and do my best. At the end of the day I guess it isn't the end of the world, and for the most part I have been getting good feedback from my trainer, but she is getting tougher on me now. It has only been 4 days, and as long as I don't repeat the same error, hopefully I should be fine.
Mum told me not worry about it too much and just do my best. It has been a quite stressful week, and being reminded I have competition didn't ease my stress. It was the first time I had done the vouchers myself. Yes I made mistakes in typing the information for the voucher/form and and had to re do them but it still got done. I have just been thinking all night "fuck, what if the other person does better". So I am stressing a little, but it has only been 4 days, and I feel like I am getting the hang of it. Now that I know exactly what to do with the vouchers, I know I wont make that misake again. It was the first time I had done them myself.
Am going to see Sex & the City today, probably like half the country. Hiking tomorrow, which I am looking forward to.